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Managing Customer Care in an Era of Digital Transformation

Managing Customer Care in an Era of Digital Transformation

Alpa Shah, Global VP of Digital Transformation, Frost & Sullivan

How the CIO can Help the CMO Succeed

How the CIO can Help the CMO Succeed

Ricky Joshi, CMO, Saatva

Aisle Rocket Studios: Data-Driven, Brand-Centric Marketing Ecosystems

Kashif Zaman, Chief Digital Officer, Aisle Rocket Studios

Aisle Rocket Studios: Data-Driven, Brand-Centric Marketing Ecosystems

Enterprises across the industry are hoping for their CMOs and CIOs to partner in harnessing big data and achieving sustainable competitive advantages.

Adaptive Design to Improve Customer Satisfaction

Basem Sarandah, CEO, Nexant

Adaptive Design to Improve Customer Satisfaction

The right customer data and responsive design principles guide program optimization.

The Convergence of Content, Design, and Technology

The Convergence of Content, Design, and Technology

Michael Eisenreich, Global Head-Content, Creative & Digital Marketing, Bloomberg LP

Giving Fans a Rock Star Experience with Hubspot

Giving Fans a Rock Star Experience with Hubspot

Ellie Ovsenik, Director of Content Marketing, Rock & Roll Hall of Fame

Making the Case for Digital Signage: ROO vs. ROI

Making the Case for Digital Signage: ROO vs. ROI

Earl Naegele, Managing Director, Commercial Sales, Peerless-AV

Rebranding in Good Times and Bad

Rebranding in Good Times and Bad

Charlie Breit, CMO, SurePayroll

Digital and In-Store Shopping is Colliding and Reliable Network Performance is at the Center

Digital and In-Store Shopping is Colliding and Reliable Network Performance is at the Center

Ricardo Belmar, Senior Director of Enterprise Product Marketing, InfoVista

ISO 9001- What Is in IT for me?

ISO 9001- What Is in IT for me?

Govind Ramu, Senior Director, Global Quality Management Systems, SunPower Corporation [NASDAQ:SPWR]

Improve Your Customer's Path to Purchase with Product Content Management

Michelle Spector-Burtchell, VP of Marketing, Salsify

Improve Your Customer's Path to Purchase with Product Content Management

Today’s consumers shop across many devices and interact with brands and retailers across multiple channels. In this world of distributed commerce, customer expectations (and competition) are greater than ever so marketing and ecommerce leaders

Emerging Trends in Digital Marketing Solutions

Greg Higham, CIO, Marketo

Emerging Trends in Digital Marketing Solutions

The industry is witnessing many trends yet Consumerization in IT or BYOD is the latest technology. In regard to this, Consumerization in IT or BYOD is shaping the way IT is purchased, managed, delivered

Big Data-The Three Vs of a Successful Implementation

Mark Ramsey, SVP, Chief Data Officer, Samsung Mobile

Big Data-The Three Vs of a Successful Implementation

Globally, organizations are focused on harnessing the power of Big Data.

4 Ways Computer Vision is Useful for Consumer Packaged Goods Companies

Danielle Sauvé, Director, Customer Insights and Experience, Product Identification, Danaher Corporation

4 Ways Computer Vision is Useful for Consumer Packaged Goods Companies

The technology, known as computer vision, is increasing quality, driving efficiency, cutting waste and saving money at the same time that it is improving the consumer experience, driving purchases and capturing revenue opportunities for brands.

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